Shipping Policy

We ship worldwide via DHL, FedEx, and UPS express services.

Lead time

Standard lead time is 7–10 days from design approval, door-to-door. This includes production, quality control, and international express delivery.

Tracking

We send tracking numbers by email the moment your order leaves our facility.

Duties and taxes

Import duties, taxes, and customs fees vary by destination country and are the recipient's responsibility unless we have agreed otherwise in writing.

Delivery issues

If a shipment is lost or damaged in transit, contact us within 7 days of the courier's delivery status change and we will work with the carrier to resolve it.